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How to Set up Private Nameservers

In this tutorial, we will show you how to set up private nameservers on your hosting account using the WHM (Web Host Manager) interface.

What is a private nameserver?

Setting up your own private nameservers has several benefits. While a set of a private nameserver will allow you to run your own name server which will respond to DNS requests, you can also use them for branding purposes. This feature is available exclusively on all our Reseller Hosting and VPS Hosting plans.

Using custom nameservers will hide the fact that your domain’s DNS requests are handled by our public nameservers, allowing the reseller to position themselves as the hosting company. For example, instead of pointing the domains at our generic nameservers you could use private ones that look like:


How to Set up Private Nameservers in WHM:

1) The first step is to Log into WHM. You can easily do so from your Lab’s Dashboard by clicking on the WHM button for your active reseller service.

2) Once you are logged into WHM, click on the Basic WebHost Manager Setup button located on the left side menu.

3) Choose the second option “Explicitly Set the Nameservers” and enter the private nameservers you’d like to set:

4) You now need to create the DNS records for the nameservers you just created, there are two scenarios below.

First scenario: The domain you used for the nameservers is currently using ChemiCloud’s nameservers.

1) From WHM click on the Edit DNS zone button located under the DNS Functions section in the left side menu and select the domain name that you want to use for the custom nameservers.

2) Click on the Edit button and scroll down to the “Add New Entries Below this Line” section, create the following records as shown in the image, using the following IP Addresses:

3) Once you’ve added the ns1, ns2, and ns3 A records and set the above IP’s for each, scroll down the page and click the “Save” button.

Now that the private nameservers have been set up in WHM, the next step is to register the Nameservers with your domain Registrar.

If your domain is registered with another registrar, you will need to login to your domain Registrar where you registered your domain and register the private nameservers using the IP’s that we have provided above.

Second scenario: the domain you used for the nameservers is not using ChemiCloud’s nameservers.

If the domain you used for the nameservers is currently using the nameservers of another provider you will need to create the A records for the nameserver from their control panel. You just need to create the following A records:

ns1. that points to IP
ns2. that points to IP
ns3. that points to IP

Please keep in mind that any DNS changes can take up to 24-48 hours to fully propagate.

That’s it. Now you know how to set up your private nameservers.

Updated on August 6, 2020

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