{"id":1044,"date":"2018-05-24T18:03:17","date_gmt":"2018-05-24T18:03:17","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=article&#038;p=1044"},"modified":"2024-10-10T07:30:45","modified_gmt":"2024-10-10T07:30:45","slug":"suspend-login-email-account-in-cpanel","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/suspend-login-email-account-in-cpanel\/","title":{"rendered":"How to Suspend Login for an Email Account in cPanel"},"content":{"rendered":"<p style=\"text-align: justify;\">In certain cases, you may be required to block the ability for users to login to a mailbox. For example, one of your users may be suspended or under investigation. In order to block the ability to login but retain the messages in the account, you can utilize the <em>Suspend Login <\/em>option.<\/p>\n<h3 id=\"how-to-suspend-login-for-your-email-account-in-cpanel\">How to Suspend Login for Your Email Account in cPanel<\/h3>\n<p style=\"text-align: justify;\"><strong>1.<\/strong> To activate this option you first need to <a href=\"https:\/\/chemicloud.com\/kb\/article\/how-to-login-cpanel\/\">Login<\/a> to your cPanel account and navigate to the <a href=\"https:\/\/documentation.cpanel.net\/display\/72Docs\/Email+Accounts\" rel=\"nofollow noopener\" target=\"_blank\"><em>Email Accounts <\/em><\/a>section.<\/p>\n<figure id=\"attachment_1916\" aria-describedby=\"caption-attachment-1916\" style=\"width: 890px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1916\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts.png\" alt=\"\" width=\"890\" height=\"155\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts.png 2068w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts-300x52.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts-768x134.png 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts-1024x178.png 1024w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts-50x9.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts-60x10.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/cPanel-Email-Email-Accounts-100x17.png 100w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><figcaption id=\"caption-attachment-1916\" class=\"wp-caption-text\">cPanel &gt; Email &gt; Email Accounts<\/figcaption><\/figure>\n<p style=\"text-align: justify;\"><strong>2.<\/strong> Click on the <strong><em>Manage <\/em><\/strong>button next to the targeted email account.<\/p>\n<p style=\"text-align: justify;\"><strong>3.<\/strong> Scroll down to the <em>RESTRICTIONS<\/em> section and Select the <strong><em>Suspend<\/em><\/strong> for Logging In in in order to enable it.<\/p>\n<figure id=\"attachment_1917\" aria-describedby=\"caption-attachment-1917\" style=\"width: 643px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1917\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-1024x386.png\" alt=\"\" width=\"643\" height=\"242\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-1024x386.png 1024w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-300x113.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-768x290.png 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-50x19.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-60x23.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In-100x38.png 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/05\/Manage-Restrictions-Suspend-Logging-In.png 1339w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/a><figcaption id=\"caption-attachment-1917\" class=\"wp-caption-text\">Manage &gt; Restrictions &gt; Suspend Logging In<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>4. Click on <em><strong>UPDATE EMAIL SETTINGS<\/strong><\/em> button to save changes.<\/p>\n<p>Once you return to the Email accounts page, you will notice a warning saying that the email address in question is Restricted. You can always toggle the Login setting back on by clicking on <em><strong>Allow<\/strong><\/em> for Logging In in the Restrictions section.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In certain cases, you may be required to block the ability for users to login to a mailbox. For example, one of your users may be suspended or under investigation. In order to block the ability to login but retain the messages in the account, you can utilize the Suspend&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"ht-kb-category":[31],"ht-kb-tag":[],"class_list":["post-1044","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-faqs"],"_links":{"self":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/1044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/comments?post=1044"}],"version-history":[{"count":7,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/1044\/revisions"}],"predecessor-version":[{"id":8315,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/1044\/revisions\/8315"}],"wp:attachment":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/media?parent=1044"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=1044"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=1044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}