{"id":1071,"date":"2018-06-13T15:26:22","date_gmt":"2018-06-13T15:26:22","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=article&#038;p=1071"},"modified":"2023-01-13T10:21:25","modified_gmt":"2023-01-13T10:21:25","slug":"how-to-create-email-autoresponders-in-cpanel","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/how-to-create-email-autoresponders-in-cpanel\/","title":{"rendered":"How to Create Email Autoresponders in cPanel"},"content":{"rendered":"<h3 id=\"general-information\" style=\"text-align: justify;\"><strong>General Information<\/strong><\/h3>\n<p style=\"text-align: justify;\">An <strong>Email autoresponder<\/strong> is a very handy feature that allows users to set an automatic reply for incoming Emails to their account, whenever they are unavailable.<\/p>\n<p style=\"text-align: justify;\">Some reasons why you might need or use an email autoresponder are if you are on vacation and want to let people know you will get back to them after you return, or if you have a contact email address that accepts &#8220;general e-mail&#8221; and you want to send an automatic reply to people who send email to this address letting them know you received their e-mail.<\/p>\n<h3 id=\"how-to-create-email-autoresponders-in-cpanel\" style=\"text-align: justify;\"><strong>How to Create Email Autoresponders in cPanel<\/strong><\/h3>\n<p style=\"text-align: justify;\">There are two ways of doing this. Either from your cPanel account or directly from your Webmail interface. Let\u2019s review the cPanel method first.<\/p>\n<p style=\"text-align: justify;\">1. <a href=\"https:\/\/chemicloud.com\/kb\/article\/how-to-login-cpanel-whm\/\">Login<\/a> to your cPanel account.<\/p>\n<p style=\"text-align: justify;\">2. Navigate to the <em>Email <\/em>section and click on <em>Autoresponders.<\/em><\/p>\n<figure id=\"attachment_7664\" aria-describedby=\"caption-attachment-7664\" style=\"width: 643px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-7664\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-783x233.png\" alt=\"Autoresponders\" width=\"643\" height=\"191\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-783x233.png 783w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-300x89.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-768x229.png 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-50x15.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-1536x458.png 1536w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-60x18.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders-100x30.png 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/cPanel-Email-Autoresponders.png 1738w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><figcaption id=\"caption-attachment-7664\" class=\"wp-caption-text\">cPanel &gt; Email &gt; Autoresponders<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">3. If you haven\u2019t already created an autoresponder, click on <em>Add Autoresponder. <\/em>Once on this page, you will be prompted with some helpful information.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-7665\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-783x236.png\" alt=\"\" width=\"643\" height=\"194\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-783x236.png 783w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-300x91.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-768x232.png 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-50x15.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-1536x464.png 1536w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-2048x618.png 2048w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-60x18.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Autoresponders-Add-Autoresponder-100x30.png 100w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/p>\n<p style=\"text-align: justify;\">5. Fill in each empty field starting with the <strong>Character Set<\/strong>. This is set by default to <strong><em>utf-8,<\/em><\/strong> a commonly used internet communication standard. We recommend you leave this setting as it is.<\/p>\n<p style=\"text-align: justify;\">6. Next, we have the <strong>Interval <\/strong>box. Here you can set the number of hours the autoresponder has to wait between replies to the same sender Email address. This is important to prevent spamming senders with Auto-reply messages. If you set the interval time to 0, senders will receive the autoresponder\u2019s message after each Email sent to your account.<\/p>\n<p style=\"text-align: justify;\">7. In the <strong>Email <\/strong>box, you must specify the Email address you wish to add the autoresponder to. Below, under <strong>Domain,<\/strong> you need to choose the associated domain.<\/p>\n<p style=\"text-align: justify;\">8. The <strong>From <\/strong>box will encapsulate your User Name to appear in the response.<\/p>\n<p style=\"text-align: justify;\">    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<strong>Note: <\/strong>the <strong>%from%<\/strong> tag is not to be confused with the<strong> From<\/strong> box. The tag will include in the autoresponder reply message the name of the sender that the autoresponder received. The autoresponder will use the sender\u2019s email address if that name is not specified.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p style=\"text-align: justify;\">9. The <strong>Subject <\/strong>line is self-explanatory. As with regular Email communication, this line will contain the autoresponder subject header.<\/p>\n<p style=\"text-align: justify;\">In the <strong>Body <\/strong>text, you can include your autoresponder message. You can also choose to add HTML formatted text inside. In this case, make sure to check the box above <em>This message contains HTML. <\/em><\/p>\n<p style=\"text-align: justify;\">10. The <strong>Start <\/strong>and <strong>Stop <\/strong>settings set the time frame you wish the autoresponder to be active. You can either have it start immediately and run continuously until you turn it off or choose a specific time frame by clicking on <em>Custom<\/em>.<\/p>\n<p style=\"text-align: justify;\">11. Click <em>Create\/Modify, <\/em>then go back to see your autoresponder.<\/p>\n<h3 id=\"how-to-create-email-autoresponders-using-webmail\" style=\"text-align: justify;\"><strong>How to Create Email Autoresponders using Webmail<\/strong><\/h3>\n<p style=\"text-align: justify;\">The second way to add an autoresponder to your Email address is by accessing it directly from your Webmail account. For this, you will need to follow roughly the same process.<\/p>\n<p style=\"text-align: justify;\">First, log in to your Webmail account by navigating to <em><a href=\"https:\/\/yourdomain.com:2096\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/yourdomain.com:2096<\/a>.<br \/>\n<\/em><\/p>\n<p style=\"text-align: justify;\">Next, scroll down the page to the Manage Your Inbox section and click <em>Autoresponders<\/em>. You will be redirected to the same page we described above.<\/p>\n<figure id=\"attachment_7666\" aria-describedby=\"caption-attachment-7666\" style=\"width: 643px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-7666\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-783x116.png\" alt=\"\" width=\"643\" height=\"95\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-783x116.png 783w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-300x45.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-768x114.png 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-50x7.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-1536x228.png 1536w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-2048x304.png 2048w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-60x9.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2018\/06\/Webmail-Autoresponders-100x15.png 100w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><figcaption id=\"caption-attachment-7666\" class=\"wp-caption-text\">Webmail &gt; Autoresponders<\/figcaption><\/figure>\n<p style=\"text-align: justify;\">Now all you need to do is follow the steps described above from 1 through 11, and you\u2019re all set.<\/p>\n<p style=\"text-align: justify;\">We hope this has been helpful to you. If you have further questions, drop us a message in our online support chat.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Information An Email autoresponder is a very handy feature that allows users to set an automatic reply for incoming Emails to their account, whenever they are unavailable. Some reasons why you might need or use an email autoresponder are if you are on vacation and want to let people&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"ht-kb-category":[31],"ht-kb-tag":[],"class_list":["post-1071","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-faqs"],"_links":{"self":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/1071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/comments?post=1071"}],"version-history":[{"count":7,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/1071\/revisions"}],"predecessor-version":[{"id":7667,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/1071\/revisions\/7667"}],"wp:attachment":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/media?parent=1071"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=1071"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=1071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}