{"id":1115,"date":"2018-06-26T12:28:48","date_gmt":"2018-06-26T12:28:48","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=article&p=1115"},"modified":"2020-08-09T02:25:01","modified_gmt":"2020-08-09T02:25:01","slug":"how-to-check-email-message-delivery-track-delivery-in-cpanel","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/how-to-check-email-message-delivery-track-delivery-in-cpanel\/","title":{"rendered":"How to Check Email Message Delivery (Track Delivery) in cPanel"},"content":{"rendered":"

General Information<\/strong><\/h3>\n

In this article we will cover how to check Email message delivery in cPanel. You can find this feature under Track Delivery <\/em>in the Email <\/em>section. It is a very useful tool to use whenever you are experiencing issues with Email delivery from your account.<\/p>\n

How to Check Email Message Delivery (Track Delivery) in cPanel<\/strong><\/h3>\n

First, let\u2019s see how to access Track Delivery <\/em><\/strong>and learn about the information at hand.<\/p>\n

1. Login<\/a> to your cPanel account.<\/p>\n

2. Navigate to the Email <\/em>section and click on Track Delivery. <\/em><\/p>\n

\"track<\/a><\/h3>\n

3. Once on this page, you have two options:<\/p>\n

    \n
  1. Type into the Recipient Email <\/em>text box the specific Email address towards you wish to track delivery information and click Run Report<\/em>.<\/li>\n<\/ol>\n

    \"Track<\/a><\/p>\n

    2. Or, leave the text box empty and show delivery details for all outgoing Email communication from your account by clicking on Show All<\/em>. Additionally you can click on Show Blocked & Failed <\/em>as well.<\/p>\n

    Next let\u2019s take a closer look at the Delivery Report<\/em><\/strong> table.<\/p>\n

    Note: <\/strong>This feature is available only <\/strong>if your hosting provider has enabled the Eximstats <\/em>in WHM. You may want to contact them if you do not see this information on the Track Delivery <\/em>page.<\/p>\n

    The default information displayed by the Delivery Report <\/em>table looks like the picture bellow. If you would like to learn more about each column shown, make sure to check out this<\/a> documentation as well.<\/p>\n

    \"Track<\/a><\/p>\n

    You can Choose how many results to show from the Max Results\/Type <\/em>drop down menu.<\/p>\n

    Also, you can show or hide information such as:<\/p>\n