It’s a common practice for your web developer to ask you to provide them with access to your web hosting account so that they work on your website.\u00a0 While this is a valid request, you still want to be careful who you give access to and what level of access you give to them.<\/p>\n
Before you decide to give your web developer access to your hosting account, we recommend you to consider the following aspects:<\/p>\n
In answering those questions, you will be able to determine the level of access you feel comfortable giving to them.<\/p>\n
It’s wise to keep\u00a0 a few security principles in mind when deciding the level of access to allow your web developer:<\/p>\n
Once you’ve considered each aspect presented above, there are a couple of ways to provide with access to your web developer.<\/p>\n
Trusting Approach<\/strong><\/p>\n You can provide full access to your cPanel.\u00a0To grant your developer full cPanel access, you should provide them your cPanel username and password.<\/p>\n You may look up your cPanel username and password in the web hosting welcome email that we have sent you\u00a0once you’ve signed up\u00a0with us. If you can’t locate that email, please get in touch with our Support team and we’ll resend you the details by email.<\/p>\n If your domain is pointed to our DNS already, the URL they should use to access cPanel is\u00a0https:\/\/yourdomain.com\/cpanel<\/i>\u00a0(make sure to replace\u00a0yourdomain.com<\/i>\u00a0with your actual domain).<\/p>\n In case your domain isn’t pointed to our DNS yet, they should use the server’s main IP address:\u00a0http:\/\/server-ip-address\/cpanel<\/i>\u00a0.\u00a0You can locate your\u00a0server’s IP address\u00a0(Shared IP Address) in your cPanel > General Information area on the right-hand side.<\/p>\n Cautious Approach<\/strong><\/p>\n You can provide\u00a0FTP access<\/a>\u00a0and remote database<\/a> login information.\u00a0With FTP access they will be able to access the files of your website.<\/p>\n With a remote database, they will be able to remotely connect to your database. For this, you will need to provide them with the database username and its password.<\/p>\n In case they will ask you for phpMyAdmin access, you will need to provide them with access to your cPanel account.<\/p>\n High-Security Approach<\/strong><\/p>\n If you don’t trust enough in your web developer, you can request them to send you the necessary files and instructions, and for you to upload the files yourself.<\/p>\n If you’re a ChemiCloud customer, you can easily add your web developer as a collaborator to your account.<\/p>\n To do so, please follow the steps described in this guide<\/a>.<\/p>\n The permissions that should be set for your developer:<\/p>\n View Products & Services<\/strong> \u2013 View access to products, services, and add-ons<\/p>\n \t\tHow to add a web developer as a collaborator to your ChemiCloud account<\/h3>\n