{"id":2426,"date":"2019-08-01T10:17:23","date_gmt":"2019-08-01T10:17:23","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=ht_kb&#038;p=2426"},"modified":"2024-10-16T09:49:26","modified_gmt":"2024-10-16T09:49:26","slug":"money-back-guarantee-and-refund-policies","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/money-back-guarantee-and-refund-policies\/","title":{"rendered":"Money Back Guarantee and Refund Policies"},"content":{"rendered":"<p>If you\u2019re not completely happy within your first 7\/45 days with ChemiCloud, we\u2019ll refund your money. No hassle, no questions asked.<\/p>\n<h3 id=\"money-back-guarantee-and-refund-policies\" class=\"h5\">Money-Back Guarantee and Refund Policies<\/h3>\n<p><b>Duration and Scope of Guarantee<\/b>:<\/p>\n<p>45-Day Money-Back Guarantee is applicable exclusively to: Shared Web\/WordPress Hosting, Reseller Hosting, and Managed WordPress Hosting.<\/p>\n<p>7-Day Money-Back Guarantee is restricted solely to: VPS Hosting.<\/p>\n<p>The countdown to the end of the guarantee begins from the activation date of the account, not the order placement date.<\/p>\n<p><b>Exceptions to the Guarantee<\/b>:<\/p>\n<p>The Money-Back Guarantee does not extend to:<\/p>\n<p>&#8211; Add-on services: Dedicated IP address, SSL Certificate, SiteLock Website Security, SpamExperts E-mail Services, Margetgoo SEO Services, WHMCS Licence, LiteSpeed Web Server Licence, cPanel Licence, CloudLinux Licence, Imunify360 License, Cloud Remote Backup, MailChannels Outbound Email Filtering, Block Storage, Disk Space Add-on, Turbo+ Boost Add-on, Resources Boost Add-on, Inodes Add-on, Managed WordPress Hosting Enterprise;<\/p>\n<p>&#8211; Account funds;<\/p>\n<p>&#8211; Domain reseller funds;<\/p>\n<p>&#8211; Domain registration, domain transfer, or domain name ID Protection;<\/p>\n<p>&#8211; Paid support or migration services.<\/p>\n<p>Renewal of services of any type does not fall under the ambit of the guarantee.<\/p>\n<p>If there\u2019s any breach of our Terms of Service, Service Agreement, or other policies, the Money-Back Guarantee stands null and void.<\/p>\n<p><b>General Refund Policies<\/b>:<\/p>\n<p>After the Money-Back Guarantee period, ChemiCloud upholds a no-refund policy.<\/p>\n<p>Any credits applied to ChemiCloud accounts are non-refundable. They remain active for two (2) years after terminating the last hosting account. Failure to utilize the credit within this period results in forfeiture, with no liabilities falling on ChemiCloud.<\/p>\n<p>Only first-time accounts are eligible for a refund. For example, if you\u2019ve had an account with us before, canceled, and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. The same policy applies if you purchase a second service similar to one that is already active in your account. Violations of this Agreement will waive your rights under the refund policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re not completely happy within your first 7\/45 days with ChemiCloud, we\u2019ll refund your money. No hassle, no questions asked. Money-Back Guarantee and Refund Policies Duration and Scope of Guarantee: 45-Day Money-Back Guarantee is applicable exclusively to: Shared Web\/WordPress Hosting, Reseller Hosting, and Managed WordPress Hosting. 7-Day Money-Back Guarantee&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"ht-kb-category":[25],"ht-kb-tag":[],"class_list":["post-2426","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing"],"_links":{"self":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/comments?post=2426"}],"version-history":[{"count":8,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2426\/revisions"}],"predecessor-version":[{"id":8515,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2426\/revisions\/8515"}],"wp:attachment":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/media?parent=2426"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=2426"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=2426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}