{"id":5051,"date":"2021-03-19T11:42:35","date_gmt":"2021-03-19T11:42:35","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=ht_kb&#038;p=5051"},"modified":"2023-01-13T11:59:01","modified_gmt":"2023-01-13T11:59:01","slug":"export-emails-in-webmail","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/export-emails-in-webmail\/","title":{"rendered":"How to Export Emails in Webmail using Roundcube"},"content":{"rendered":"<p>From time to time, our Support team may ask you to export an email message and send it to us for analysis, or you may need to download it for offline storage. Either way, this Knowledge Base article will instruct you on how to export emails in webmail using Roundcube so you can save them to your computer.<\/p>\n<h2 id=\"how-to-export-emails-in-webmail-using-roundcube\">How to Export Emails in Webmail using Roundcube<\/h2>\n<p>Step 1: Login to your Webmail. Usually, you can do this by visiting https:\/\/webmail.yourdomain.tld. Once you&#8217;ve logged in, select Roundcube, if you are given a choice.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-5052\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-783x310.jpg\" alt=\"\" width=\"643\" height=\"255\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-783x310.jpg 783w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-300x119.jpg 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-768x304.jpg 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-50x20.jpg 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-1536x609.jpg 1536w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-60x24.jpg 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10-100x40.jpg 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/1-10.jpg 1925w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/p>\n<p>Step 2: Once your Inbox is open, find the message you wish to export and select them.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Pro Tip;<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAt this time, it&#8217;s not possible to export multiple messages at the same time from Roundcube. This is a limitation of the Roundcube software, not ChemiCloud.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-5053\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-783x162.jpg\" alt=\"\" width=\"643\" height=\"133\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-783x162.jpg 783w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-300x62.jpg 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-768x159.jpg 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-50x10.jpg 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-1536x318.jpg 1536w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-60x12.jpg 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11-100x21.jpg 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/2-11.jpg 1925w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/p>\n<p>Step 3: Look for and click on the More icon in the menu at the top. In the little menu that appears, click Export.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-5054\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-783x238.jpg\" alt=\"\" width=\"643\" height=\"195\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-783x238.jpg 783w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-300x91.jpg 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-768x233.jpg 768w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-50x15.jpg 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-1536x467.jpg 1536w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-60x18.jpg 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7-100x30.jpg 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2021\/03\/3-7.jpg 1925w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/p>\n<p>The email message will be downloaded as a .eml file and saved to the default Downloads folder set by your browser.<\/p>\n<p>You can now save this file to a backup program of your choice, like Dropbox, Google Drive, iCloud, and more, or you can open it in applications like Thunderbird and Microsoft Outlook.<\/p>\n<p class=\"p1\"><b>Tired of experiencing issues with your emails? Get the best and fastest hosting support with ChemiCloud! <\/b><span class=\"s1\">\ud83e\udd13<\/span><b> Check out our <\/b><a href=\"https:\/\/chemicloud.com\/pricing#60b65e4e63b58\"><span class=\"s2\"><b>web hosting <\/b><\/span><\/a><b>plans!<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From time to time, our Support team may ask you to export an email message and send it to us for analysis, or you may need to download it for offline storage. Either way, this Knowledge Base article will instruct you on how to export emails in webmail using Roundcube&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"ht-kb-category":[33],"ht-kb-tag":[],"class_list":["post-5051","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-webmail"],"_links":{"self":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/5051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/comments?post=5051"}],"version-history":[{"count":7,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/5051\/revisions"}],"predecessor-version":[{"id":7681,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/5051\/revisions\/7681"}],"wp:attachment":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/media?parent=5051"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=5051"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=5051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}