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<\/a><\/p>\nWe’ll assume that you have already unlocked the domain at its current registrar and that you also have the authorization code (sometimes called an EPP key) from your domain registrar.<\/p>\n
Occasionally when transferring domains, even though you thought you had everything sorted, you initiate that domain transfer and it fails.<\/p>\n
We created this Knowledgebase Article to highlight some of the reasons a domain transfer has failed.<\/p>\n
When you attempt to transfer a domain away from a registrar, an email will be sent to the listed registrant\/owner email address in the WHOIS for that domain. If you are seeing the status “Awaiting Owner Response or Approval” it means the owner of the domain hasn’t authorized the transfer but also hasn’t denied it. They need to take action on the email they received regarding the transfer.<\/p>\n
As mentioned above, in order to transfer a domain, the current owner contact must approve the transfer. If you are seeing the status “Check Admin Email Address (May Be Incorrect)” when attempting a domain transfer, it means the email address for the Administrative contact is probably invalid or an old email that is now undeliverable. You’ll want to update this in that domain’s WHOIS records.<\/p>\n
Your domain transfer request will fail if the domain is currently locked. In order to proceed with the transfer, you must unlock the domain at it’s present registrar.<\/p>\n
A domain must be at least 60 days past it’s registration date or the date when it was last transferred. You’ll need to wait until 60 days have passed, then you can resubmit your request.<\/p>\n
If the owner of the domain has changed their first or last name in their WHOIS, the domain may be locked for transfer for another 60 days. This is to prevent fraud.<\/p>\n
A domain transfer will fail if your domain is expired. You must first renew the domain, then wait 60 days, before you can re-request the domain transfer.<\/p>\n
Your domain transfer request will fail if the domain privacy or WHOIS Privacy on your domain is enabled. In order to complete the transfer, you must disable the domain privacy feature at the current registrar.<\/p>\n
If you didn’t provide the authorization or EPP code when attempting the domain transfer, the transfer will fail. You must request the EPP\/Authorization Key from the current registrar to transfer it to another registrar.<\/p>\n
Once you have your EPP code and have confirmed the domain is unlocked and privacy is disabled, follow the steps to initiate the domain transfer.<\/p>\n