{"id":8072,"date":"2023-12-06T10:14:39","date_gmt":"2023-12-06T10:14:39","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=ht_kb&#038;p=8072"},"modified":"2023-12-06T12:56:50","modified_gmt":"2023-12-06T12:56:50","slug":"how-to-request-a-chat-transcript","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/how-to-request-a-chat-transcript\/","title":{"rendered":"How to Request a Chat Transcript"},"content":{"rendered":"<p>Need to save a conversation for later? This quick tutorial will show you how to quickly request a chat transcript and have it sent straight to your email.<\/p>\n<p>It&#8217;s a simple, efficient way to keep track of your important discussions with our team!<\/p>\n<ol>\n<li>Click on the hamburger menu in the top right side of the chat window and select <strong>Email Transcript;<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8076 size-medium\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/Chat-transcript-1-300x259.png\" alt=\"\" width=\"300\" height=\"259\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/Chat-transcript-1-300x259.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/Chat-transcript-1-50x43.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/Chat-transcript-1-60x52.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/Chat-transcript-1-100x86.png 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/Chat-transcript-1.png 644w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>2. Enter your email address and click <strong>Send<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8077 size-medium\" src=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/send-email-chat-transcript-1-300x254.png\" alt=\"\" width=\"300\" height=\"254\" srcset=\"https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/send-email-chat-transcript-1-300x254.png 300w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/send-email-chat-transcript-1-50x42.png 50w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/send-email-chat-transcript-1-60x51.png 60w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/send-email-chat-transcript-1-100x85.png 100w, https:\/\/chemicloud.com\/kb\/wp-content\/uploads\/2023\/12\/send-email-chat-transcript-1.png 668w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>That&#8217;s all; you should receive the chat transcript in your email address shortly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need to save a conversation for later? This quick tutorial will show you how to quickly request a chat transcript and have it sent straight to your email. It&#8217;s a simple, efficient way to keep track of your important discussions with our team! Click on the hamburger menu in the&#8230;<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"ht-kb-category":[188],"ht-kb-tag":[],"class_list":["post-8072","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-support-resources"],"_links":{"self":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/8072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/comments?post=8072"}],"version-history":[{"count":3,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/8072\/revisions"}],"predecessor-version":[{"id":8082,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/8072\/revisions\/8082"}],"wp:attachment":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/media?parent=8072"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8072"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}