{"id":8543,"date":"2024-10-29T13:30:20","date_gmt":"2024-10-29T13:30:20","guid":{"rendered":"https:\/\/chemicloud.com\/kb\/?post_type=ht_kb&p=8543"},"modified":"2024-10-29T13:30:20","modified_gmt":"2024-10-29T13:30:20","slug":"managing-ftp-accounts-in-your-wordpress-manager","status":"publish","type":"ht_kb","link":"https:\/\/chemicloud.com\/kb\/article\/managing-ftp-accounts-in-your-wordpress-manager\/","title":{"rendered":"Managing FTP Accounts in Your WordPress Manager"},"content":{"rendered":" \t\t
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\r\n \t\t\t\t\tThis tutorial applies exclusively to our\u00a0Managed WordPress Hosting<\/a>\u00a0product. \t\t\t\t<\/p>\r\n \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t\n

FTP accounts are useful for a variety of site management tasks. With an FTP account, you can upload or download files directly to your website, allowing you to manage themes, plugins, and media assets without needing to go through the WordPress dashboard. FTP is also helpful for creating site backups, troubleshooting issues by replacing or editing files, and managing large file uploads that may otherwise be restricted within WordPress. For developers, FTP provides easy access for testing or staging changes to a site before they go live.<\/p>\n

Follow these steps to create a new FTP account for your WordPress instance using the WordPress Manager:<\/p>\n

Step 1: Locate Your Site\u2019s Document Root<\/h3>\n

To create an FTP account, you first need to know the document root for your site.<\/p>\n

    \n
  1. Log in to your WordPress Manager and select My Instances<\/strong> in the top header.
    \n(If you need help logging in, see\u00a0    this article<\/a>.)<\/li>\n
  2. Find the WordPress instance you want to manage, then click on Manage Site<\/strong>.
    \n    \"\"<\/a><\/li>\n
  3. In the instance’s management panel, click Advanced<\/strong>.
    \n    \"\"<\/a><\/li>\n
  4. Scroll down to Installation Details<\/strong>. Here, look for the field labeled Directory<\/strong>\u2014this shows the document root where your site resides (In my example, the directory is \u201cpublic_html\u201d).<\/li>\n
  5. Copy the directory path for later use.<\/li>\n<\/ol>\n

    Step 2: Create a New FTP Account<\/h3>\n
      \n
    1. In your WordPress Manager, click My Hosting<\/strong> in the top header.
      \n      \"\"<\/a><\/li>\n
    2. From the left-hand Manage<\/strong> section, select FTP Accounts<\/strong>.
      \n      \"\"<\/a><\/li>\n
    3. In the FTP Accounts<\/strong> section, click on the Add Account<\/strong> button.<\/li>\n
    4. Fill in the details for your FTP account:
      \n      \"\"<\/a><\/p>\n
        \n
      • Username<\/strong>: Enter a username for the FTP account.<\/li>\n
      • Domain<\/strong>: Choose the domain associated with this FTP account.<\/li>\n
      • Password<\/strong>: Set a secure password.<\/li>\n
      • Directory<\/strong>: Paste your site\u2019s document root (e.g., “public_html”).<\/li>\n<\/ul>\n<\/li>\n
      • To finalize, click Add Account<\/strong>.<\/li>\n<\/ol>\n

        After creating the FTP account, you\u2019ll see it listed in a sortable table with the following details:<\/p>\n

          \n
        • User<\/strong>: Username for the FTP account.<\/li>\n
        • Directory<\/strong>: The directory path the account can access.<\/li>\n
        • Usage \/ Quota<\/strong>: Space usage and limits.<\/li>\n
        • Last Update Time<\/strong>: The last time the account was updated.<\/li>\n
        • Actions<\/strong>: Options to view access details, change password and quota, or delete the account.<\/li>\n<\/ul>\n

          To find a specific FTP account, use the search bar next to the Add Account<\/strong> button.<\/p>\n

          Step 3: Connect to Your FTP Account<\/h3>\n

          To connect to your new FTP account, you\u2019ll need either the server\u2019s IP address or hostname.<\/p>\n \t\t

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          \r\n \t\t\t\t\tPlease reach out to our support team via live chat for assistance with this information. \t\t\t\t<\/p>\r\n \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t\n

          That’s it!<\/p>\n

          By following these steps, managing FTP accounts is straightforward, giving you flexible access to your site files whenever needed.<\/p>\n

          If you need further assistance, our support team is always ready to help.<\/p>\n","protected":false},"excerpt":{"rendered":"

          FTP accounts are useful for a variety of site management tasks. With an FTP account, you can upload or download files directly to your website, allowing you to manage themes, plugins, and media assets without needing to go through the WordPress dashboard. FTP is also helpful for creating site backups,…<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"ht-kb-category":[238],"ht-kb-tag":[],"class_list":["post-8543","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mwh"],"_links":{"self":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/8543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/comments?post=8543"}],"version-history":[{"count":1,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/8543\/revisions"}],"predecessor-version":[{"id":8549,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb\/8543\/revisions\/8549"}],"wp:attachment":[{"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/media?parent=8543"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8543"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/chemicloud.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}