I have trouble with several hosting companies. such over reliability, fast solution, ticketing ease etc. Chemicloud is the best service that I have until now. You don't need to open a ticket chat service always available and trusty.
Ticketing also so fast and proactive. I've been them 1,5 months and have no problem during migration and other transactions. you can be a newbie, they can guide you and give recommendations what to do...
I asked from a colleague for help in choosing hosting. He told me that ChemiCloud would be the place to choose from. So I went and studied their site a little bit. First I was interested in their hosting offer and packages which seemed to be at a good price.
Also noticed a chat pop-up which I usually don't want to use but this time I wanted to ask further...
So far I didn't encounter any issue. Ex cept one with my domain which was my mistake and the guys from chemicloud helped in an instant.
After nearly 6 years of faithfully using and promoting Site5 for all hosting needs, I lost all confidence in them when they broke a site and took almost a week to fix. During that time I searched and asked about reliable hosting options and one person recommended ChemiCloud.
Their reseller package was perfect for my needs so I signed up and started the process of migrating my personal sites along with several client sites...