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ChemiCloud Support

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  • Hate waiting for the next available agent? So do we. We overstaff all shifts so that there is always someone to pick up the phone or online chat, so you don't have to wait more than a few seconds for the next available operator. We also evaluate each employee's speed, as well as the team performance as a whole, on a regular basis.
  • In-house issue tracking and load balancing. We overstaff all shifts so that there is always someone to pick up the phone or online chat, so you don't have to wait more than a few seconds for the next available operator. We also evaluate each employee's speed, as well as the team performance as a whole, on a regular basis.
  • Application Specific Support We overstaff all shifts so that there is always someone to pick up the phone or online chat, so you don't have to wait more than a few seconds for the next available operator. We also evaluate each employee's speed, as well as the team performance as a whole, on a regular basis.
  • The Human Side of Customer Support We overstaff all shifts so that there is always someone to pick up the phone or online chat, so you don't have to wait more than a few seconds for the next available operator. We also evaluate each employee's speed, as well as the team performance as a whole, on a regular basis.