Loyalty and Priority to our customers
Being a bootstrapped company, all of our income is from our customers, and so they become our number one priority. Our Support team always try to go the extra mile for customers here at ChemiCloud, and while there are things that are outside of our area of expertise, such as development work, we will always try to help whenever we have the opportunity.
A lot of our growth over the years has been from word of mouth and customer referrals. We love our customers, and we would not stand here in front of you, without them!
Read what our customers have to say about us.
Honesty and Transparency
We don’t believe in offering you “Unlimited plans” that actually require costly upgrades sooner or later. We have transparent pricing, clear terms of service and absolutely no hidden fees.
Reliable Service and Support
The availability of your website is our TOP priority. That’s why we do everything to ensure all our customer's websites have the highest possible uptime! Based on our confidence, we offer a 99.99% uptime guarantee. If we don't hit this mark, you’ll get your money back.
We don't want to keep you waiting! So, we guarantee the response time of our support team to ensure you always get a fast response.
Tickets first reply: 15 minutes
Live Chat reply time: Instantly
You can rely on our hosting, as our cloud infrastructure is built on the latest generation of hardware and software to ensure consistent performance. Our fully enterprise-grade SSD drives servers are 300% faster than other hosting services still using HDD hosting. This way, you will experience superior performance and speed for your hosted websites!
We know that using a web hosting platform can be a bit of a challenge, and we want to eliminate the confusion and make things as simple as possible. Our lab (client area) is concise and friendly designed with many cPanel tools available one-click away and very easy to use!
We are always open to requests and if you think of a new feature just let us know.
30 Day Free trial and 45 Day Money-Back Guarantee
Getting the opportunity to explore and better know your new hosting provider and what we have to offer is crucial to building a sustainable partnership. That is why we want you to try out our web hosting plans for 30 days, for Free so that you can take a look around with no risk!
Not enough? Then we offer a 45 Day Money-Back Guarantee. If at any time you are unhappy within your first month of using any of our hosting services, we’ll refund your money. No hassle, no paperwork and just a simple refund to your payment source.