In this post we will review how to configure a default Email address in cPanel.
What is the Default Email Address?
The Default Address feature allows you to set up an Email address with the purpose of catching all the Email messages sent to invalid Email addresses associated with your domain, such as messages sent to an account with a typo or addresses which do not exist. You also have the possibility to decide how these incoming Emails are handled.
How to Configure Default Email Address in cPanel
In order to set up a default Email address, simply follow the next steps:
Step 1
Login to your cPanel account.
Step 2
Navigate to the Email section and click on the Default Address.
Step 3
Choose the desired domain from the drop down menu. If you have only one domain associated to your account, then you will only see the one.
Step 4
- Choose one of the available options from the bullet list. By default, the first option to ”Discard the email…” will be checked. Make sure to enter an Auto-reply message in the Failure Message box, so that potential legitimate senders know they have emailed an invalid address.
- The Forward to Email Address option will allow you to indicate a valid Email address which can store these “rogue” Emails.
By clicking on Advanced Options, you will uncover three additional options:
- Forward to your system account will automatically route Emails to invalid addresses to your generic system email address.
- The second option would be to Pipe to a Program. This allows you to store this type of misrouted Emails to a folder relative to your home directory. In the box, you must indicate the relative path to a folder you’ve created beforehand or is already created.
- The last option is to Discard the Emails. This is not the same as the first option we discussed, because it does not reply anything to the sender. That is why this option is generally not recommended.
If you wish to read some additional information, make sure to check out the cPanel documentation on the topic as well.