1. Home
  2. Hosting Management
  3. Backups & Restores
  4. How to Download a Full Account Backup with JetBackup

How to Download a Full Account Backup with JetBackup

This article is designed to guide you through the process of generating and downloading backups within JetBackup 5. These step-by-step instructions will help you retrieve and download a backup file of your data:

Step 1: Log in to your cPanel. There are many ways to do this, but the sure-fire easiest way is to log in to your Client Area, then open your cPanel.

Step 2: Once you’ve logged in, scroll down through your cPanel and find the Files section, then open JetBackup 5.

cPanel > Files > JetBackup 5

Step 3: Once Jetbackup 5 interface opens, search for the Restore & Download option and click Full Backups

JetBackup 5 > Restore & Downloads > Full Backups

Step 4: The Full account backup restore option will open. Choose the backup date you want to restore by clicking on it, then scroll down the page and click on the Download button.

JetBackup 5 > Restore > Choose Restore Date

Step 5: You will be presented with a list of Items To Download. To download everything part of a cPanel Account, leave all these selected, then click Download Selected Items.

Step 6: The selected account will be queued for download. You will see a success notification in the top right corner.

If the download has started, why aren’t files downloading to my computer?This is a great question! At ChemiCloud, we keep our backups off-site, and the system that houses the files has to make them available to you for download. This retrieval process typically takes a few minutes.

Step 7: Click the Downloads button on the left menu to access your downloads.

After clicking Downloads, a page will open with your downloads available.

Just look for the download you want to save to your computer and click the Download button. The file will be saved to your computer.

Updated on February 15, 2024

Was this article helpful?

Related Articles

TRY CHEMICLOUD RISK-FREE
Fast, secure cloud hosting. 18 global data centers. Unhappy with your web host?
👉 Migrate for Free

Leave a Comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.