What is JetBackup?
JetBackup is a tool available in your cPanel which provides a powerful set of backup and recovery solutions.
Our systems have been fully automated to create remote (off-site) backups for you, making this process super easy! We take daily off-site backups (around midnight) of your data and store them up to a certain number of days, based on your hosting plan.
If you are on a VPS Hosting plan, you can get the daily remote backups service at an additional cost.
Files and Folders Not Being Backed-up by JetBackup
While JetBackup generally performs backups for any files or folders, there are exceptions of files and folders that are excluded as there are specific limitations across various filesystems and storage destinations that can cause unintended issues with your backups. This list is not exhaustive and is meant to help avoid errors regarding your backups.
*.gz *.jpa *.log *.bkup *.sql *.tar *.tar.gz *.zip backup-*.tar.gz site-*.tar.gz cpmove-*.tar.gz access-logs/* */backupbuddy_backups/* */cache/smarty/* .cagefs .cagefs* */com_akeeba/backup/* */core.[0-9]* */error_log logs/* tmp/* public_html/cache/* softaculous_backups/* */wp-content/cache/* */wp-content/uploads/wpcf7_captcha/* */wp-content/widget-cache/* *.wpress */wptsc-cachedir/* */.wysiwygPro_*