Money Back Guarantee and Refund Policies

If you’re not completely happy within your first 7/45 days with ChemiCloud, we’ll refund your money. No hassle, no questions asked.

Money-Back Guarantee and Refund Policies

Duration and Scope of Guarantee:

45-Day Money-Back Guarantee is applicable exclusively to: Shared Web/WordPress Hosting, Reseller Hosting, and Managed WordPress Hosting.

7-Day Money-Back Guarantee is restricted solely to: VPS Hosting.

The countdown to the end of the guarantee begins from the activation date of the account, not the order placement date.

Exceptions to the Guarantee:

The Money-Back Guarantee does not extend to:

– Add-on services: Dedicated IP address, SSL Certificate, SiteLock Website Security, SpamExperts E-mail Services, Margetgoo SEO Services, WHMCS Licence, LiteSpeed Web Server Licence, cPanel Licence, CloudLinux Licence, Imunify360 License, Cloud Remote Backup, MailChannels Outbound Email Filtering, Block Storage, Disk Space Add-on, Turbo+ Boost Add-on, Resources Boost Add-on, Inodes Add-on, Managed WordPress Hosting Enterprise;

– Account funds;

– Domain reseller funds;

– Domain registration, domain transfer, or domain name ID Protection;

– Paid support or migration services.

Renewal of services of any type does not fall under the ambit of the guarantee.

If there’s any breach of our Terms of Service, Service Agreement, or other policies, the Money-Back Guarantee stands null and void.

General Refund Policies:

After the Money-Back Guarantee period, ChemiCloud upholds a no-refund policy.

Any credits applied to ChemiCloud accounts are non-refundable. They remain active for two (2) years after terminating the last hosting account. Failure to utilize the credit within this period results in forfeiture, with no liabilities falling on ChemiCloud.

Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. The same policy applies if you purchase a second service similar to one that is already active in your account. Violations of this Agreement will waive your rights under the refund policy.