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How to Setup a IMAP Email Account in Windows 10 Mail

Gone are the days of Outlook Express on Windows. Thankfully, Microsoft has included a pretty good email client with Windows 10.

By the end of this support article, you will know how to configure a new and additional IMAP Email Account in Windows 10.

Adding your first email account to Windows Mail

If you’ve never used the built-in Mail app in Windows 10, this section will cover how to add your first account to the application.

Windows Mail will default to using IMAP for new accounts. If you are looking to add a POP3 mailbox, please see our guide on How to Easily Setup a POP3 Email Account in Windows 10 Mail.

Step 1: Open Mail. This can be done by clicking the logo in the bottom left corner of your taskbar on your keyboard type mail, then select Mail from the search results.

Step 2: When Mail opens for the first time, you’ll see a screen that looks like this:

 

Important Note:

Depending on the size of your monitor and your computers display resolution, you may not see all of these options and may have to scroll down.

Be sure to select Other account.

Step 3:  As you can see below, the Windows 10 Mail App is asking for some account information.

The Email address you should enter is the one you want to add to Windows Mail.

Under Send your messages using this name enter the name you want other people to see when they receive mail from you sent via Windows Mail.

Enter the Password for the mail account you are adding.

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Windows 10’s built-in Mail app is actually pretty darn good at auto-configuring most email accounts. After clicking Sign In at the bottom, the next screen you should see is the one below signifying the account has been successfully added.

 

Adding an additional email account to Windows Mail

If you already have an email account added to Windows Mail you can use the steps below to add an additional email account.

Step 1: Click the ⚙ in the bottom corner of Windows Mail to open the Settings Menu.

Step 2: In the settings menu, click Manage Accounts.

Step 3: In the Manage Accounts menu, click Add account.

Step 4: The add a new account dialog modal will appear. From this dialog box, select Other account.

Step 4:  As you can see below, the Windows 10 Mail App is asking for some account information.

The Email address you should enter is the one you want to add to Windows Mail.

Under Send your messages using this name enter the name you want other people to see when they receive mail from you sent via Windows Mail.

Enter the Password for the mail account you are adding.

Windows 10’s built-in Mail app is actually pretty darn good at auto-configuring most email accounts. After clicking Sign In at the bottom, the next screen you should see is the one below signifying the account has been successfully added.

What if Windows Mail wasn’t able to auto-configure the account and setup has failed?

Fear not! The steps below will get you sorted in no time! ⏱

Windows Mail will prompt you to enter the server information if auto-configuration has failed. You will see a screen like the one below:

There’s a lot of info on that screen, so let’s break it down into chunks.

The first 3 fields of this window are asking you for the Email Address you are adding and the password for the account. Yes, it is asking you to enter the email address twice. 😉

Moving on to the middle 2 fields, the first field – Account name – is the name of the account and how it will appear in Windows Mail. If you have multiple email accounts, you would name them so you can identify them and ensure you’re sending mail from the right account.

Under Send your messages using this name, this is the name people will see when they receive a message from you sent via Windows Mail.

Finally, to the last 3 fields and the 4 checkboxes, you will want to enter your mail server information. If your mail is hosted by ChemiCloud, it will be similar to the following:

Your Incoming email server should be mail.yourdomain.tld
Account type should be set to IMAP4
Outgoing (SMTP) email server should be mail.yourdomain.tld
All 4 checkboxes should be checked. 

Click Sign In to proceed.

If the username, password, and mail server settings you entered were correct, you should see the all done screen, below:

And that’s it, now you know how to add a new and additional IMAP email account to Windows 10 Mail.

We hope this was helpful! If you have any questions, feel free to leave a comment, open a ticket from your Client Area, or hit us up on Live Chat 24×7.

Updated on April 13, 2022

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Comments

  1. Although this all seems straightforward, in trying to set up my webmail email account on Windows Mail, I get that “all done” pop up but it hasn’t set up at all, no sending and receiving and after a few moments, a pop up telling me I need to update something or other, every single time and this happens with 2 different webmail email accounts.

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