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How to Find Mail Client Settings in cPanel

General Information

You probably already guessed what the Mail Client Settings are for. That’s right! You can set up a third party Email client, such as Microsoft Outlook or Mozilla Thunderbird, to use with any of the  Email account users you’ve created. In order for them to work properly with your Email server, the Email application will require specific information. You can either choose to let the application automatically assign this information by using one of the available Protocols (Scripts) shown in the list, or you can manually provide this information. If you choose to do it manually, you will need to edit the settings of your preferred Email client, when setting it up for the first time.

Note that you can also choose to send all the required information, via Email, directly from this page. The bullet points on the bottom are also very useful, so make sure to read them through.

How to Find Mail Client Settings in cPanel

1. As with previous Email account options, navigate to the Email Accounts section.

cPanel > Email > Email Accounts

2. Navigating to the right, on the same line with the targeted Email account options, you will find the CONNECT DEVICES button. Click on it and explore the next window.

Email > Email Accounts > Connect Devices

In the next window, you will find two options on getting the mail client settings:

Mail Client Automatic Configuration

Locate the Email Client you wish to set up from the application list on the left, then click on the associated protocol on the right. Some of them will open up a setup wizard, which will require you to Run or Save a configuration file. This will automatically set up your Email client.

Mail Client Manual Settings

If you do not see an auto-configuration script for your client in the list above, you can manually configure your mail client using the settings below. You can also send yourself or to someone else this information via the Email Instructions section at the bottom of the page.

Make sure to replace the username with your email address and the incoming mail server with your domain after the mail. part.

Secure SSL/TLS Settings (Recommended)
Username: john.smith@replacewithyourdomain.com
Password: Use the email account’s password.
Incoming Server: mail.replacewithyourdomain.com
IMAP Port: 993; POP3 Port: 995
Outgoing Server: mail.replacewithyourdomain.com
SMTP Port: 465
IMAP, POP3, and SMTP require authentication.

This may feel a bit tricky, but if you’re experiencing difficulties, feel free to contact us on our online chat for assistance and we’ll be happy to help out. Take care!

Updated on July 2, 2019

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