ChemiCloud Support - Peace of Mind Starts Here

Customers who sign up for a 24 or 36-month hosting plan are eligible to receive either a complimentary domain registration for one year or a free domain transfer.

The free domain name must be ordered during the initial sign-up. Unless otherwise specified, this offer is only valid for the first year. After the first year, your domain will renew at the regular rate. The discount will be automatically applied to your cart at checkout.

The free domain transfer must be claimed within 30 days of hosting plan activation by submitting a request to our Billing department. As a benefit of this transfer, the existing expiration date of your domain will be extended by one year. After this extension, your domain will renew at the regular rate.

Suppose your hosting plan includes a free domain, and you cancel your hosting within the money-back guarantee period. In that case, you will be refunded 100% of your payment minus the regular rate of the domain name registration or transfer.

ChemiCloud often offers promotions, coupons, and special offers to customers during their initial term. Please note that special offers are limited-time promotional prices available to new customers and are valid for the Initial Term only and not for recurring or renewal periods.

Promotional rates apply to Shared Hosting, WordPress Hosting, Reseller Hosting, and VPS Hosting hosting plans and will automatically renew after the initial term at the regular rate found in your control panel. Note: If you register a free domain through us and wish to cancel your account within the money-back guarantee period, there is a fee to retain your domain.

Suppose your hosting plan includes a free domain, and you cancel your hosting within the money-back guarantee period. In that case, you will be refunded 100% of your payment minus the regular rate of the domain name registration.

The money-back guarantee does not apply to nor are refunds available for additional services.

You expressly acknowledge, agree, and authorize us to automatically bill the applicable fee and charge your credit card or other payment methods on file for each Renewal Term, unless you cancel the Services before such charge.