The hardware platform hosting your websites is designed with stability in mind. We guarantee that your website will be available 99.99% of the time in any given month, excluding scheduled or emergency maintenance or factors outside ChemiCloud's reasonable control.
We guarantee that our Public Network will be available 100% of the time in a given month, excluding scheduled or emergency maintenance or factors outside of ChemiCloud's reasonable control.
If we fall below the guaranteed uptime, we will compensate you as follows:
Compensation applies when uptime falls below 99.99%99.99% - 99.00% uptime
Additionally we will compensate with month of free hosting for every:1% of uptime lost below 99.00%
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