As many are already aware, cPanel recently announced a change to the way they sell their licenses, from a “per server” to a “per account” model, which would turn overall licensing costs from hundreds of dollars into thousands of dollars once all existing licenses will be charged to this new model as of September 1, 2019.
To ensure we can continue to provide you with the same quality of service and a high level of technical support, we had to impose a pricing increase to all our Reseller Hosting plans. This change will mark the first time since our beginning that we have increased reseller service pricing.
For a smooth transition and ease of understanding of the new pricing, we’ve streamlined the following questions and answers:
How does the new cPanel license structure work?
In a few words: any server which is hosting up to 100 cPanel accounts the license will fall into one of their first three licensing tiers, however, once the 100 cPanel accounts cap is reached, all additional cPanel accounts are charged at an additional rate of $0.20 each.
How does the new cPanel license structure affect us?
Based on the circumstances, cPanel has essentially forced our hand in the matter with a 300%+ price increase that directly affects us. Because of this, we had no other choice than to impose a service increase to our Reseller Hosting plans to ensure we can continue to provide the same level of service to our customers.
What would be the new Reseller Hosting Pricing?
Given all of this came at once, we had to impose a limit regarding the number of cPanel accounts that can be created with any of our reseller hosting plans.
cPanel accounts Limits
- Electron – up to 25 cPanel accounts
- Fusion – Up to 50 cPanel accounts
- Expansion – up to 80 cPanel accounts
- Evolution – up to 100 cPanel accounts
The new Reseller Hosting Pricing
The current price will be increased by $0.20 x number of cPanel accounts. As an example: if your Fusion Reseller plan is now $24.95/mo, the price will change to $34.95/mo ($24.95 + $0.20 x 50 cPanel accounts).
- Electron – $19.95/mo
- Fusion – $34.95/mo
- Expansion – $50.95/mo
- Evolution – $64.95/mo
We will begin updating your pricing starting on August 12, 2019. For those with recurring PayPal subscriptions, you will need to either modify them within your PayPal accounts or recreate a new subscription upon the next invoice.
What action do you need to take about the accounts that are above the cPanel accounts limits?
If you need more cPanel accounts and disk space, you will be able to upgrade to a higher Reseller Hosting plan. If you need only more cPanel accounts, you will be able to add additional blocks of cPanel accounts charged according to below pricing tiers:
- 5 cPanel accounts: $5/mo
- 10 cPanel accounts: $7.5/mo
- 25 cPanel accounts: $10/mo
- 50 cPanel accounts: $15/mo
For example, if your existing plan is Fusion and you require 10 more cPanel accounts, you will be charged an additional $7.5 per month.
Please note that you will need to take action on this matter until August 11, 2019. Otherwise, your Reseller hosting account will be suspended. Once the account is suspended, if no action will be taken until September 1, 2019, the account will be terminated without any possibility of restore.
How is a cPanel account defined?
An account often called a “cPanel user” or “cPanel account” is a standalone account created in WHM that is used by an end-user to log into the cPanel interface to manage their website or email.
How do you check how many cPanel accounts you have?
If you login to your WHM control panel and click List Accounts this will provide a total number of accounts figure, you can then check this against the cPanel account limits chart above.
Do suspended/Inactive accounts count against your allocation?
Yes, all accounts no matter the type or status will count against your allocation so good housekeeping is going to be essential.
How can you host multiple websites within the new cPanel account limits?
The first thing to do is to make sure there are no unwanted accounts within your WHM account and to delete them where possible. If you have multiple websites that can be consolidated under a single cPanel account, as Addon Domains, then this is also a right way of reducing the number of cPanel accounts.
At this time, we do not have a replacement for cPanel as we do not feel there is a suitable alternative control panel available at the moment. We will, however, be testing various options for the future.
We thank you for your time in reading this blog post and for your understanding of the situation. If you have any questions or concerns, please feel free to get in touch with our Support team!