WHMCS MarketConnect is a digital services platform from WHMCS that enables you to buy and resell value-added services to your customers using WHMCS through one centralized platform.
With WHMCS MarketConnect, you can increase sales, offer competitive pricing, and use one powerful platform that’s fully automated to sell services with ready-made landing pages.
This Knowledge Base article will cover how to get started with WHMCS MarketConnect!
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How to Get Started with WHMCS MarketConnect
You can follow the steps in this article or watch out our video tutorial.
Activate WHMCS MarketConnect
Before you can begin using MarketConnect, you must activate it in WHMCS.
Step 1: Login to your WHMCS. Once you’ve logged in, open the System Settings by hovering over the wrench in the top right and clicking System Settings.
Step 2: Click MarketConnect in the list of System Settings.
Step 3: Before you can sell any of the services listed on the WHMCS MarketConnect page, you have to create a WHMCS MarketConnect account. To do this, click the Login/Create Account button in the top right corner just above the Site Builder icon.
A modal will appear with the option to login to an existing account or create a new one. If you have an existing WHMCS Marketplace account, feel free to login. If not, click “Create a free WHMCS Marketplace account” at the bottom of the modal.
If you’re creating a new account, you’ll be asked for the information shown in the image below:
Once you’ve logged in, you’ll see your name in the top right corner, along with your WHMCS Marketplace Balance.
Congratulations! You’ve now activated WHMCS MarketConnect!
Step 5: Now you can choose one of the products to sell by clicking Start Selling:
Once you click Start Selling, a modal will appear and all you need to do is click the green Activate Now button to add the selected item to your WHMCS installation as an item you can sell to customers, if you choose.
Once you activate the product, you’ll see a success message. Just click okay to return to the other products in the MarketConnect program.
Should you ever need to Manage/Adminster this product, i.e. if you wish to stop selling it, just return to the MarketConnect page in WHMCS and click Manage next to the product.
To deactivate the product from your WHMCS, just click Deactivate in the top right corner.
Do keep in mind by deactivating the service in your WHMCS MarketConnect, any of your customers using these services will find their services will come to an end at the date specified on their invoice.
For example, if you are selling SSL Certificates, the customer SSL Certificate will still function until its expiration date and at which point will be unable to renew that certificate in their client area and will need to purchase a new one.
Set Your Product Pricing
Once you’ve activated products in WHMCS MarketConnect, you’ll need to set your pricing so you can begin selling the product. To do that, follow the steps in this section.
Step 1: Login to your WHMCS. Once you’ve logged in, open the System Settings by hovering over the wrench in the top right and clicking System Settings.
Step 2: Click MarketConnect in the list of System Settings.
Step 3: Find the product for which you wish to set pricing and click Manage.
A modal will open and you will have a few options.
When you click Manage for a product in WHMCS MarketConnect, the appearance of each modal that pops-up with options for configuring the product is slightly different. However, they are not terribly complicated, and you shouldn’t have any difficulty sorting through the tabs at the top to find the pricing option.
Step 4: For our example, we’ll be setting pricing for our DigiCert SSL Certificates. Click the Products tab. 
The list of different SSL Certificates you can sell will be presented. Click the > icon next to the SSL for which you want to adjust the price and that product will expand and you will be able to set the pricing:
Enter the price in the Your Selling Price field, and be sure to click Save Changes when done.
You’ll need to do this to each product you sell from DigiCert, for example.
It’s also on this modal window where you can choose to not sell a product from DigiCert, or whichever provider you’ve selected in WHMCS MarketConnect. To opt not to sell a product, simply click the active button to set it from active to inactive.
And that’s how you configure pricing for products in WHMCS MarketConnect!
Setup Product Promotions
You may want to run promotions to attract new and existing customers to your newly added WHMCS MarketConnect products! Fortunately, the WHMCS MarketConnect plugin has some really great options for promotions. Use the steps below to set up promotions.
Step 1: Login to your WHMCS. Once you’ve logged in, open the System Settings by hovering over the wrench in the top right and clicking System Settings.
Step 2: Click MarketConnect in the list of System Settings.
Step 3: Find the product for which you wish to setup Promotions and click Manage.
A modal will open and you will have a few options.
When you click Manage for a product in WHMCS MarketConnect, the appearance of each modal that pops-up with options for configuring the product is slightly different. However, they are not terribly complicated, and you shouldn’t have any difficulty sorting through the tabs at the top to find the pricing option.
Step 4: For our example, we’ll be setting promotions for our DigiCert SSL Certificates.
To do this, click Promotion Settings from the top row of options.
Step 5: You can choose which promotions you want to enable or disable. By default, they are all enabled giving your products the best opportunity of being seen by your customers.
The toggles update automatically, so there is no Save Changes button. Set the Promotions as you wish and you’re good to go!
Deposit Funds
Funds are required to be in your account before you can sell things to your customers. Funds are used to pay for the items they buy from you.
Additionally, funds are listed as credits to be currency-neutral, but you should think of 1 credit = 1 of whatever your currency is.
Use the steps below to add funds to your WHMCS MarketConnect account.
Step 1: Login to your WHMCS. Once you’ve logged in, open the System Settings by hovering over the wrench in the top right and clicking System Settings.
Step 2: Click MarketConnect in the list of System Settings.
Step 3: Click Deposit Funds in the top right corner.
After clicking Deposit Funds, you’ll be taken to Your Account > Deposit Funds where you can use PayPal or a Credit/Debit card to deposit funds into your WHMCS MarketConnect account.
There are a few things you should know about depositing funds:
- WHMCS accepts payments via PayPal as well as all major debit and credit cards.
- All deposits are non-refundable.
- There is a $20 minimum to keep transaction processing costs at WHMCS lower and to avoid any deposit convenience fees.
- WHMCS does not store your credit card information and will never bill you automatically. Any fund deposits you make must be initiated by you.
- If you deposit $2500 or more, you’ll be automatically upgraded to 4K Gold Pricing.
Managing Services
WHMCS MarketConnect orders appear in the Orders list in the Admin area. All MarketCOnnect products have fully automated provisioning that begins as soon as payment has been processed.
Clicking Addon for that item gives you access to a variety of module commands you can perform.
The commands will vary based on the service being managed.
And that’s everything you need to know to get started with WHMCS MarketConnect!
▶️ Please join us in the next tutorial where we will walk you through how to Configure Domain Registrars in WHMCS.