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Legal Documents & Privacy Policy

The Policies and Terms listed on this page apply to your purchase and use of any services ChemiCloud makes available to you. To review any of our Policy/Terms please click on the corresponding name in the left-hand side menu.

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General Data Protection Regulation

Passed in 2016, the new General Data Protection Regulation (GDPR) is the most significant legislative change in European data protection laws since the EU Data Protection Directive (Directive 95/46/EC), introduced in 1995. The GDPR, which becomes enforceable today, May 25, 2018, and seeks to strengthen the security and protection of personal data in the EU and serve as a single piece of legislation for all of the EU. It will replace the EU Data Protection Directive and all the local laws relating to it.

We support the GDPR and all ChemiCloud services comply with its provisions. Not only is the GDPR an important step in protecting the fundamental right of privacy for European citizens, it also raises the bar for data protection, security, and compliance in the industry.

Are CCHosting, Inc services GDPR compliant?

CCHosting, Inc ( ChemiCloud.com ) is committed to transparent and secure handling of all personal data on our network. Our processes have gone through an extensive procedural and legal review to ensure we fully meet the requirements set forth in the EU General Data Protection Regulation (GDPR) legislation. ( check our Privacy Policy )

What is ChemiCloud’s role with respect to GDPR?

ChemiCloud acts as both a data controller and a data processor. ChemiCloud acts as a data controller for customer information that we collect to process payments and provide customer support. When a customer uses our services to process personal data, ChemiCloud acts as a data processor.

Does ChemiCloud offer a Data Processing Addendum?

If GDPR applies to your organization and you need a DPA to satisfy GDPR requirements, ChemiCloud makes one available for download.
In order for it to be binding, please send the executed document back to [email protected]

How can I delete or retrieve the data I have with ChemiCloud?

Just send us a message at h[email protected] and we will be happy to assist you with this.

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Free Domain Registration

To qualify for a free domain name registration, you must sign up for any of our annual hosting plans. The free domain name must be ordered during the initial sign-up. Unless otherwise specified, this offer is only valid for the first year. After the first year, your domain will renew at the regular rate.

Suppose your hosting plan includes a free domain, and you cancel your hosting within the money-back guarantee period. In that case, you will be refunded 100% of your payment minus the regular rate of the domain name registration.

Discount will be automatically applied to your cart at checkout.

Pricing Reflects A Discount On The First Invoice Only

ChemiCloud often offers promotions, coupons, and special offers to customers during their initial term. Please note that special offers are limited-time promotional prices available to new customers and are valid for the Initial Term only and not for recurring or renewal periods.

Promotional rates apply to Shared Hosting, WordPress Hosting, Reseller Hosting, and VPS Hosting hosting plans and will automatically renew after the initial term at the regular rate found in your control panel. Note: If you register a free domain through us and wish to cancel your account within the money-back guarantee period, there is a fee to retain your domain.

Suppose your hosting plan includes a free domain, and you cancel your hosting within the money-back guarantee period. In that case, you will be refunded 100% of your payment minus the regular rate of the domain name registration.

The money-back guarantee does not apply to nor are refunds available for additional services.

You expressly acknowledge, agree, and authorize us to automatically bill the applicable fee and charge your credit card or other payment methods on file for each Renewal Term, unless you cancel the Services before such charge.